Shipping & Delivery

We aim to make your experience seamless, from the moment you shop to when your order arrives. Explore our shipping policies below.

Coverage

We currently ship within the United Arab Emirates and selected international destinations including the United States, United Kingdom, some parts of the European region and Africa.

Order Processing

We aim to process your order for shipment within two working days excluding weekends and public holidays. Processing times may vary during peak periods.

Delivery Timelines

Once your item has shipped; your order would typically get to you next day within the United Arab Emirates.

International delivery timelines: 4-7 working days (subject to custom clearance processes at destination).

Order Tracking

You will receive your tracking information via your registered email once your order has been dispatched.

We highly recommend using an email address you have access to.

Shipping Charges

We offer free shipping above AED 700 within United Arab Emirates.

International charges vary by destination.

International Shipping and Customs

Custom import duties or tariff at destination country (if applicable) are the sole
responsibility of the customer. We are not liable for custom delays due to unsettled
import duties at destination country.

Delivery Conditions

Accurate address and contact information are needed. Delays in shipping may occur due to incorrect information.